Required skills

analytical skills to determine appropriate waste management service

interpersonal skills to

assess and meet client needs

provide information in a team or public speaking environment on a range of waste management issues

management skills to

coordinate and conduct work practices safely and efficiently

apply accuracy and attention to detail

identify and overcome hazard and risks and comply with occupational health and safety OHS standards

organise work methodically

prioritise activity

source organise and apply information

operational skills to

use recording equipment

use applicable information technology

oral communication skills to

ask questions

listen actively

present information

facilitate educational sessions

perform public speaking

written communication skills for developing educational information

Required knowledge

environmental issues relating to

life cycle of products renew reuse and recycle

environmental regulations

renewable energy

OHS requirements relating to

dangerous goods and hazardous substances

OHS hierarchy of control

emergency response procedures

potential hazards and risks relating to

plant and equipment

emergency response procedures

presentation standards including

designing sessions in a manner that focuses on key messages

establishing rapport with audience

informing audience in a clear manner

summarising key points

principles for meeting a range of learning styles including

setting objectives and outlining the parameters of the learning experience

relating learning to workplace activity

relating learning to previous experience

appealing to visual and audio senses

summarising key points

incorporating primacy and recency into learning sequences

using active learning techniques

resource recovery options relating to

valuable resources within materials

potential resources to be recovered

range of waste management services including

client requirements

business methods and operations

organisational requirements

industry standards

legal implications

sources of waste management information

waste management options

waste management hierarchy

waste minimisation strategies

waste types streams and characteristics

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by observation of practical demonstration in the workplace or in a simulated environment of conducting educative activity on waste management issues

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit

In particular the person should demonstrate the ability to

determine requirements for provision of information or advice to the public

communicate waste management information clearly

provide the public with information and advice on waste management issues

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context It is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include

work plans and approved specifications

forms and procedures manuals

Method of assessment

Information and education must be provided to the public in line with industry expectations in the particular client environment If the environment is narrowly defined or is not representative of industry needs it may be necessary to refer to portfolio case studies to assess competency in the provision of information and education

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

This unit could be assessed on its own or in combination with other units of competency relevant to the job function for example

CPPCMNA Facilitate effective workplace relationships

CPPCMN4006A Facilitate effective workplace relationships

CPPWMTA Determine waste management services

CPPWMT4030A Determine waste management services

CPPWMTA Inform and educate clients on waste management issues

CPPWMT4032A Inform and educate clients on waste management issues

CPPWMTA Develop waste management plans

CPPWMT5036A Develop waste management plans

CPPWMTA Develop and implement an environmental management strategy

CPPWMT5043A Develop and implement an environmental management strategy.

Need for provision of information may arise from:

Information may include:

Clients may include:

Legislation and codes may include:

Environmental policyaddressing environmental issues may include:

Educational objectives may include:

Educational objectives must include:

Target groups may be identified by:

Education medium may be:

Sources of additional information may include:

Responsibilities and capacities may include: